Tansta Shipping Policy

At Tansta, we are committed to providing exceptional skincare and candle products along with a seamless and efficient shopping experience for our valued customers. Our shipping policy is designed to ensure that your orders are handled with the utmost care and delivered to you in a timely manner. Please review the following information to understand our shipping process:

1. Order Processing:

  • All orders are processed within 1-2 business days of receiving payment and are subject to product availability.
  • Orders placed on weekends or holidays will be processed on the next business day.

2. Shipping Methods:

  • We offer standard and expedited shipping options to accommodate your preferences.
  • Standard shipping typically takes 3-7 business days for delivery, while expedited shipping delivers within 1-3 business days.
  • Shipping costs are calculated at checkout based on the shipping method selected and the delivery destination.

3. Shipping Locations:

  • Tansta currently ships to addresses within the United States. We are working to expand our shipping capabilities to serve customers worldwide in the near future.

4. Tracking Information:

  • Once your order has been shipped, you will receive a confirmation email containing tracking information. This allows you to monitor the progress of your shipment and estimate the delivery date.

5. Free Shipping:

  • Enjoy free standard shipping on orders over $50. This offer is automatically applied at checkout and is valid for shipments within the United States.

6. Delivery Issues:

  • In the event of unforeseen circumstances or delays in delivery, Tansta will make every effort to promptly notify affected customers and provide updates on the status of their orders.

7. Returns and Exchanges:

  • Please refer to our Returns and Exchanges Policy for information on returning or exchanging products.

8. Customer Support:

  • Our customer support team is available to assist you with any shipping-related inquiries or concerns. Contact us at customer.support@tansta.com or through our online contact form.

9. Customs and Duties:

  • For international orders, customers are responsible for any customs duties or taxes imposed by their respective countries.

Thank you for choosing Tansta. We appreciate your trust in our products and are dedicated to ensuring a delightful shopping experience. If you have any further questions or require assistance, feel free to reach out to our customer support team.