Terms & Conditions

Welcome to Tansta, where we take pride in crafting high-quality skincare products and candles in small batches, made to order just for you. Before you proceed with your purchase, please take a moment to read and understand our Terms and Conditions.

1. Product Orders and Customization

1.1 Made to Order: All our skincare products and candles are crafted in small batches and made to order. This ensures that you receive freshly made items tailored to your preferences.

1.2 Customization: We offer customization options for certain products. Please provide accurate details and preferences during the ordering process to ensure that your product is crafted to your satisfaction.

2. Payment

2.1 Payment Methods: We accept various secure payment methods, including credit cards, debit cards, and online payment gateways. We do not offer Cash on Delivery (COD) services.

2.2 Order Confirmation: Your order is confirmed only after successful payment. Please keep your order confirmation email for future reference.

3. Shipping and Delivery

3.1 Processing Time: As our products are made to order, please allow for a processing time of [X] business days before your order is shipped.

3.2 Shipping Methods: We offer standard and expedited shipping options. Shipping costs are calculated based on your location and the chosen shipping method.

3.3 Delivery Estimates: While we strive to meet delivery estimates, actual delivery times may vary depending on your location and unforeseen circumstances. We will provide tracking information for your convenience.

4. Returns and Exchanges

4.1 Quality Assurance: We take pride in the quality of our products. If you encounter any issues with your order, please contact us within 2 days of receiving your products, providing details and, if possible, photos.

4.2 Returns: We accept returns for damaged or defective items. Please refer to our [Returns Policy] for detailed information on the return process.

5. Privacy Policy

5.1 Personal Information: We respect your privacy. Our [Privacy Policy] outlines how we collect, use, and protect your personal information.

6. Contact Us

6.1 Customer Support: If you have any questions or concerns, please contact our customer support team at tanstabeauty@gmail.com We are here to assist you.

7. Changes to Terms and Conditions

7.1 Modification: We reserve the right to update or modify these Terms and Conditions at any time. Any changes will be effective immediately upon posting on our website.

By placing an order with Tansta, you acknowledge that you have read, understood, and agreed to these Terms and Conditions. Thank you for choosing our handmade skincare products and candles. We appreciate your trust in our craftsmanship.

8. Limitations of Liability 8.1 Disclaimer of Liability: Tansta shall not be held liable for any direct, indirect, incidental, special, consequential, or exemplary damages, including but not limited to, damages for loss of profits, goodwill, use, data, or other intangible losses, resulting from the use or inability to use our products or website.

8.2 Product Liability: Tansta’s liability for any product sold is limited to the purchase price of that product. Tansta shall not be responsible for any damages, injuries, or losses arising from the use of our products.

8.3 Website Use: While we strive to keep our website and content accurate and up-to-date, Tansta makes no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability, or availability concerning the website or the information, products, services, or related graphics contained on the website for any purpose.

8.4 Force Majeure: Tansta shall not be liable for any delay or failure to perform its obligations resulting from causes beyond its reasonable control, including but not limited to, acts of nature, governmental actions, pandemics, labor conditions, and other similar events.

8.5 Indemnity: You agree to indemnify and hold Tansta, its affiliates, officers, employees, and agents harmless from any claim or demand, including reasonable attorneys’ fees, made by any third party due to or arising out of your breach of these Terms and Conditions or your violation of any law or the rights of a third party.

8.6 No Consequential Damages: In no event shall Tansta be liable for any special, incidental, indirect, or consequential damages whatsoever arising out of or in connection with your use of our products or website.

By using our website and purchasing our products, you acknowledge and agree that you are using our products and accessing our website at your own risk, and that Tansta shall not be liable for any damages, losses, or expenses incurred in connection with your use of our products or website.

This addition outlines various limitations of liability to protect Tansta from certain liabilities associated with product use, website use, and external events. Make sure to review it and customize it according to your specific business needs and legal requirements. Additionally, it’s advisable to seek legal advice to ensure compliance with relevant laws and regulations.